FAQs/Shipping

 

Processing Time for Orders:

 

Important Delivery/Shipping Information After Order Has Been Received:

 

~Items are prepared fresh and shipped directly from the shop.

~Please allow 48-72 hours for processing. Please keep this in mind when placing your orders. 

For all NJ customers; our in house delivery service will be made available to you. Our customer service team will contact you once the order is complete so we can make delivery arrangements. 

For all out of state customers, you will receive a confirmation/tracking once the order has shipped. 

 

If you have any questions before placing your order, please email our customer service team at Info@rbsweettreats.com or RBSweetTreatsBoutique@gmail.com

 

*Orders cannot be shipped to P.O. Boxes*

 

The below information is Important:

Banana Pudding and all of our other treats are made fresh and shipped with ice packs which may thaw partially or fully during transit.

Refrigerate immediately upon arrival.

We do not recommend freezing this product.

Freezing and subsequent thawing will cause the bananas to blacken, the pudding to settle in the container and affect the consistency of the product.

 

HOW DO I PLACE AN ORDER FOR PICK UP?

Currently, we do not offer a pick-up service at this time. However, if you live in NJ, our in house messenger will deliver your order.

 

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Please allow 48-72 for processing of orders. Once the order is COMPLETE, we will contact you (if you live in NJ) to arrange a delivery time. If you live outside of NJ, you will receive tracking information once the order has been shipped.

 

DO YOU OFFER NATIONWIDE SHIPPING?

We do offer Nationwide Shipping, however, we are working on making it more affordable to our customers. Please email our customer service team at rbsweettreatsboutique@gmail.com or info@rbsweettreats.com to get a quote before placing your order. 

 

WHAT IF I WANT TO GRAB #THATPUDDING ON THE GO, CAN I PURCHASE AT A LOCAL STORE?

You can visit any of one of our partners or catch us at any markets or events. Please click here to see where we are next.

 

DO YOU CATER?

Yes!!!!! Do you have a baby shower, birthday party, wedding, and/or any other occasion? Please fill out our catering form by clicking here and someone from our team will get back to you. *A 6 dozen minimum is a required for catering*

 

WILL YOU BE ADDING MORE QUESTIONS TO THE "FAQS" SECTION OF YOUR WEBSITE?

 

We are still growing and as we grow so will this section. if you have any feedback, comments or suggestions please email us at info@rbsweettreats.com.